Terms of Service

Terms of Service

Last Updated: 11/7/2024

Welcome to GeoLenser, a platform providing location services through our website. These Terms of Service (“Terms”) apply to your access and use of the GeoLenser website and related services (“GeoLenser Services”).

Please read these Terms carefully. By using GeoLenser, you agree to be bound by these Terms and our Privacy Policy. Continued use of the GeoLenser Services after any updates to these Terms constitutes your acceptance of those changes. If you disagree with any part, please discontinue use immediately.

Eligibility and Account Creation

To use GeoLenser, you must be of legal age in your country. By creating an account, you confirm that you meet this requirement. Setting up an account requires providing a valid email address, password, and payment information. You are solely responsible for keeping your account and login credentials secure and must notify us immediately of any unauthorized access.

Using GeoLenser Services

GeoLenser provides location-based tracking services through a customizable link you can send to a designated recipient. When the recipient consents by clicking the link, their location details will be visible on the GeoLenser platform. These services are intended for personal, lawful use only and are limited to tracking your own devices, devices used by your minor children (if they are under the legal age in your country), or individuals for whom you have explicit authorization to track.

  • User Consent: By using GeoLenser’s tracking services, you acknowledge that the recipient’s consent is necessary to access location data. Attempting to use GeoLenser without the recipient's knowledge or consent is strictly prohibited and may lead to account suspension or legal consequences.
  • Account Use: Your GeoLenser account is personal and non-transferable. Account sharing or unauthorized transfer of your access credentials is prohibited. In the event of unauthorized access to your account, you must notify us immediately. GeoLenser is not liable for any losses resulting from unauthorized access due to compromised credentials.
  • Service Limitations and Termination: GeoLenser reserves the right to restrict, suspend, or terminate access to its services if we determine that these Terms have been violated or the service is being misused. In such cases, you may lose access to previously stored location data, with no liability on GeoLenser’s part for any resulting inconvenience or data loss.

GeoLenser is committed to maintaining a secure and compliant platform. Misuse of GeoLenser’s services, including tracking individuals without consent, may lead to account termination and potential reporting to relevant authorities.

Provision of Information to Target Device Holder

If the individual whose location is being tracked (referred to as the "target device holder") becomes aware of tracking activity or requests information, GeoLenser may, for a fee, provide limited details about the user who initiated the tracking. This information could include, but is not limited to, the user’s IP address, email, browser details (such as name and version), device type (e.g., web, mobile, laptop), operating system (e.g., Windows, Android, macOS), browser language, and device screen size.

GeoLenser disclaims all liability for the accuracy, completeness, and reliability of any such information provided, and cannot be held responsible for the truthfulness, validity, or legal implications of this information. Under no circumstances shall GeoLenser be liable for any direct, indirect, incidental, consequential, or special damages arising from the provision of information related to the user’s identity in response to a target device holder’s request.

Permitted Use and Compliance

GeoLenser Services are designed for legal use only. Using these services for unauthorized purposes, including tracking someone without consent, is strictly prohibited. If it is determined that GeoLenser is being used improperly, your account may be blocked, and any remaining subscription will be forfeited.

GeoLenser is not responsible for misuse of its services. We encourage all users to review the legality of using location services in their region and consult legal counsel as necessary.

Subscription, Billing, and Renewal

GeoLenser operates on a subscription basis. Subscriptions provide you access to the GeoLenser platform’s location tracking and associated features. By subscribing, you agree to be charged the recurring subscription fee, which will automatically renew at the end of each billing period, unless you cancel your subscription in advance.

  • Subscription Renewal: Your subscription will automatically renew unless you disable auto-renewal in your account settings or by contacting customer support at least 24 hours before the end of the current billing period. If you choose not to cancel before the renewal date, the subscription will renew, and your payment method on file will be charged for the subsequent period.
  • Cancellations: You can cancel your subscription at any time via your account or by contacting our customer support team. Please note that cancellations will only take effect at the end of the current billing period; therefore, access to the GeoLenser service will continue until that period ends.
  • Refund Policy: Refunds are generally not available once a subscription period has started. However, if you’re unsatisfied with the service, you may request a refund within 14 days from the original purchase date under specific circumstances. Requests for refunds after this period will be reviewed on a case-by-case basis. Please contact customer support for assistance.

GeoLenser reserves the right to adjust subscription fees as necessary due to currency exchange fluctuations or economic factors, with prior notification to users. By continuing to use the service after any fee adjustments, you accept the new subscription rate.

Service Limitations and Availability

GeoLenser is provided “as-is” and “as available.” While we strive to maintain uptime and service quality, GeoLenser does not guarantee uninterrupted access, accuracy, or completeness of data. GeoLenser is not responsible for connectivity issues, interruptions, or loss of data due to third-party service dependencies.

Intellectual Property Rights

GeoLenser retains all ownership rights to its website, services, and related content. Unauthorized use of GeoLenser’s trademarks, logos, or proprietary content is prohibited. Any modification, reverse engineering, or unauthorized distribution of our software or services violates these Terms and may lead to legal action.

Data Privacy and Security

We prioritize your privacy and adhere to strict data protection standards. For details on how your information is collected, used, and protected, please review our Privacy Policy.

You acknowledge that by providing GeoLenser with your information, including Payment Information, you consent to our handling of that information. GeoLenser uses advanced encryption and security protocols to protect your data; however, users should ensure personal account security by keeping passwords confidential and logging out after each session.

Liability and Disclaimers

To the maximum extent permitted by law, GeoLenser disclaims liability for any indirect, incidental, or consequential damages arising from the use of its website or services. GeoLenser provides no warranties regarding the accuracy, reliability, or functionality of the services and will not be held liable for any unauthorized or unlawful use of the services by users.

Third-Party Services

GeoLenser may partner with third-party services for payment processing or additional functionalities. We do not control these third-party services and cannot be held responsible for their use, functionality, or compliance with privacy and security standards. For billing inquiries related to third-party services, please contact us directly.

Changes to Terms

GeoLenser reserves the right to update these Terms periodically. We may provide notice of significant changes within your account or by other means, as appropriate. Continued use of the services following any update signifies acceptance of the revised Terms.

Contact Information

If you have questions or need assistance, please reach out to us at [email protected]. Our team is here to help with technical support, legal inquiries, and general questions.